Privacy Policy

Last updated: July 2025

1. Who We Are

Upcasted SRL ("Upcasted", "we", "us") is a digital agency headquartered in Cluj-Napoca, Romania. We provide AI development, business automation, and web design & development services. This Privacy Policy describes how we handle personal data collected through our website at upcasted.com and through our contact forms.

2. Data We Collect

  • Contact data: name, email address, phone number, company name — submitted via our contact or portfolio request forms.
  • Project details: project type, industry, budget range, and description submitted in forms.
  • Usage data: IP address, browser type, pages visited, session duration — collected via server logs and analytics.
  • Cookie data: preferences stored via cookies (see our Cookie Policy).

3. How We Use Your Data

  • To respond to your inquiries and provide project quotations.
  • To send you portfolio materials and relevant work examples you have requested.
  • To improve our website and services.
  • To comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis (GDPR)

We process your data based on: (a) your consent when you submit a form; (b) our legitimate interests in responding to business inquiries; (c) legal obligations where applicable.

5. Data Retention

We retain contact form submissions for a maximum of 3 years, after which they are securely deleted unless a contractual relationship exists.

6. Your Rights

Under GDPR, you have the right to access, correct, delete, restrict, or export your personal data. To exercise these rights, contact us at hello@upcasted.com. You also have the right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP).

7. Security

We implement industry-standard security measures including HTTPS, rate limiting, and spam protection (CleanTalk). No method of transmission over the Internet is 100% secure; however, we strive to protect your data to the best of our ability.

8. Contact

Questions about this policy? Contact our Data Protection contact at hello@upcasted.com or write to Upcasted SRL, Cluj-Napoca, Romania.